Online bookings 

Please allow at least 24 hours to cancel free of charge.The appointment is charged full fee for any no-shows, interruption of the appointment and 5 hours or less notice before the appointment. Appointment is charged 80% of full fee with less than 24 hours notice and more than 5 hours notice from the appointment start time.Vouchers and loyalty card massages must be redeemed within ONE YEAR of issue date (expiry date). In case of public holiday or the studio being closed on the day of the expiry date, the voucher must be used before the expiry date.Vouchers and concession cards are PERSONAL and cannot be exchanged.No refunds are issued in case of unclaimed massages.
Thank you for your understanding.